Terms and Conditions for Mentor Agile

Effective Date: [24,April,2024]

Welcome to Mentor Agile, your trusted partner in online education. We are committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy explains our practices regarding the collection, use, protection, and sharing of your information.

1. Information Collection

• Personal Information:
  • Registration Data: Name, email address, date of birth, and contact information collected during account creation.
  • Payment Information: Credit card details and billing address, processed via secure third-party payment gateways.
• Usage Data:
  • Log Data: IP address, browser type, browser version, our service pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Interaction Data: Records of your interactions with course materials, quizzes, and other learning activities.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our services and hold certain information. You may configure your browser to reject cookies, but this may affect your user experience.

2. Use of Information

• To Administer Services: Managing your account, providing course content, and enabling participation in interactive features.
• To Enhance User Experience: We utilize usage data to understand how our services are used, facilitating improvements and customization of your learning experience.
• For Marketing Purposes: Subject to your consent, we may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.

3. Data Storage and Security

• Data Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
• Security Protocols: Implementation of industry-standard security measures such as SSL/TLS encryption for data in transit, secure server configurations, and access controls on user data.

4. Data Sharing and Disclosure

• Compliance with Laws: Disclosure of your data may occur if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event that we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

5. International Data Transfers

• Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

6. GDPR Rights for EU Residents

• Right to Access, Update, or Delete: Provision to access, update, or request deletion of your personal information directly within your account settings.
• Right to Rectification: You have the right to have your information corrected if that information is inaccurate or incomplete.
• Right to Object: You have the right to object to our processing of your personal data.
• Right to Withdraw Consent: You also have the right to withdraw your consent at any time where Mentor Agile relied on your consent to process your personal information.

7. CCPA Privacy Rights for California Residents

• Request to Know and Request to Delete: Rights to know specific pieces of personal information collected about you and to request deletion of your personal data.
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

8. Changes to This Privacy Policy

• We reserve the right to update or change our Privacy Policy at any time. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

• If you have any questions or concerns about this Privacy Policy, please contact us via email at [email protected] or through our customer support channel.